Customer portal

What your customers see: sign-up, wallet, ordering, virtual machines, console, snapshots and support.

• Customer portal overview — A tour of the customer portal: dashboard, menu, wallet, virtual machines, account settings, language and currency.
• Sign-up, wallet and top-up — How customers register, verify their e-mail, add credit to the wallet, redeem codes, and read their billing history.
• Ordering a service — The order page step by step: service, location, plan, billing cycle, operating system, hostname and quantity, then pay from the wallet.
• Virtual machines — Managing a virtual machine from the portal: overview, power actions, password reset, reinstall, monitoring, network, configuration and activity.
• Console — Open a VM console in the browser (VNC), and optionally a web SSH terminal; what each needs from your infrastructure.
• Snapshots and backups — Take, restore and delete VM snapshots from the portal, schedule them, and what each source supports.
• Support for customers — How customers get help: the chat bubble with AI answers, Telegram and Zalo shortcuts, and tickets.