Branding

Where in the admin: System › Settings › Brand (/settings/branding). Related: System › Settings › General (/settings) for URLs and the seller details printed on invoices.

What it does

NexCMP is white-label: the product carries no vendor name, and everything your customers see is your brand. Brand settings apply to the login and sign-up pages, the portal, the admin console and e-mails.

Requirements

Item	Requirement
Role	An administrator.
Files	Logos: SVG, PNG, JPEG, WEBP or ICO, up to 512 KB each.
Dependencies	None.

Steps

1. Open System › Settings › Brand.

2. In the card Identity fill in:

   Field	Notes
   Brand name (required)	Up to 60 characters. Shown in the portal, e-mails, invoices and legal pages.
   Seller name on invoices	Up to 120 characters. Empty means the brand name.
   Brand color	A #rrggbb colour; the small button next to the field resets it to the built-in colour.
   Site currency	USD: prices and balances are shown in USD only, with no currency switch. VND: also shows the converted amount at the stored exchange rate (see Currency and exchange rates).

3. Click Save.

4. In the card Logo & favicon upload the three images — Logo (light background), Logo (dark background) and Favicon — with Upload (or Replace); Remove deletes one.

Related settings in General

System › Settings › General has two tabs that complete the picture:

Tab	Fields
Branding & URLs	Brand name (e-mail, invoices), default language (English or Vietnamese), Customer app URL, Console URL, Admin URL (reseller impersonation link) and Partner console URL (invite links, reseller e-mails). The setup wizard fills these with https://<domain>, https://<domain>/admin and https://<domain>/console.
Seller & invoicing	Legal entity name, tax ID, address, contact e-mail and the invoice number prefix. See Invoices and ledger.

The From name of e-mails is set in System › Settings › Email (SMTP and e-mails).

Uploaded files are checked

• Raster images are recognised from their content (not from the file name) and measured.
• SVG files are rebuilt from a safe list of shapes. A file containing scripts, foreignObject, event attributes, external links, url(...) pointing outside, a DOCTYPE or entities is refused (svg_unsafe).
• A file that is too large is refused with asset_too_large, a wrong type with asset_type, bad dimensions with asset_dimensions.
• Files are served from your own domain with strict security headers.

Verify

1. Open the portal login page in a private window: the logo, name and colour appear.
2. Check the browser tab for the favicon (browsers cache favicons; reload with the cache cleared if you still see the old one).
3. Trigger a test e-mail (for example Send reset link for a test customer) and check the brand name in the subject and footer.

Limits & notes

• The logo for the dark background is used when the customer or admin switches to the dark theme.
• Resellers have their own brand; they upload PNG, JPEG, WEBP or ICO up to 256 KB (no SVG). See Resellers.
• A change to the brand colour or logo shows on the next page load; e-mails already sent are not changed.

Troubleshooting

Symptom	Cause	Fix
Upload refused: svg_unsafe	The SVG has scripts, links or external references	Export a plain SVG (no script, no external images) or use PNG.
asset_too_large	File over 512 KB	Compress or resize the image.
asset_type	Not SVG, PNG, JPEG, WEBP or ICO	Convert the file.
invalid_argument: primary	The colour is not #rrggbb	Use a six-digit hex value.
Old logo still visible	Browser cache	Hard-reload; favicons can take longer.
Prices show only in USD	Site currency is USD	Switch to VND and make sure an exchange rate is stored.