---
title: Virtual machines
description: Managing a virtual machine from the portal: overview, power actions, password reset, reinstall, monitoring, network, configuration and activity.
url: https://nexcmp.com/docs/portal/virtual-machines/
applies_to: NexCMP 1.6.1
updated: 2026-11-02
---

# Virtual machines

> **Where in the portal:** Instances (`/vms`) and a VM's page (`/vms/<id>`).

**Instances** lists a customer's VMs with name, OS, status, IP, specs and cost. Click one to open its page.

## The VM page

Tabs: **Overview**, **Console**, **AI SSH Agent** (when the AI module is on), **Monitoring**, **Storage**, **Network**, **Configuration**, **Billing**, **Activity**.

![A virtual machine overview with status, specs, IP, bandwidth chart and action log](https://nexcmp.com/docs/images/portal/virtual-machines-01-overview.webp)

### Actions

| Action | Effect |
|---|---|
| Console | Opens the browser console — [Console](https://nexcmp.com/docs/portal/console/) |
| Restart / Stop / Force stop | Power control |
| Reset password | Generates a new password, shown once |
| Reinstall OS | Rebuilds from a template; data is lost |
| Change IP | Replaces the public IP (where the source supports it) |
| Enable Auto Scaling | Scales CPU/RAM under load when enabled |
| Delete | Destroys the VM; hourly billing stops |

### Information shown

Uptime, cost this month, vCPU/RAM/disk with live use, public and private IP, user name, bandwidth chart, the action log, and a billing summary (plan, cycle, hours, remaining).

::: info Fields depend on the source
A VM page shows only what its source supports. For example, a Proxmox VE VM has no port forwarding or change-IP, and its OS list follows the template set of its cluster. See the capability table in [Proxmox VE](https://nexcmp.com/docs/infrastructure/proxmox/).
:::

## Billing tab

Shows plan, cycle, total hours, remaining time and the billing log. Hourly VMs accrue until deleted. A customer can **switch cycle** to prepay a longer period at a discount.

## For administrators

The same VM is visible under Services › Virtual Machines in the admin console, where you can act on behalf of the customer or [log in as](https://nexcmp.com/docs/customers/login-as/) them.