---
title: Snapshots and backups
description: Take, restore and delete VM snapshots from the portal, schedule them, and what each source supports.
url: https://nexcmp.com/docs/portal/snapshots/
applies_to: NexCMP 1.6.1
updated: 2026-11-02
---

# Snapshots and backups

> **Where in the portal:** Snapshots (`/snapshots`), Snapshot schedules (`/snapshots/schedules`), Backups (`/backups`). Visible only when the feature is enabled in the admin.

## What it does

A snapshot saves the state of a VM's disk so the customer can roll back after a bad change. Snapshots can be created by hand or on a schedule.

## Availability

| Source | Snapshots | Notes |
|---|---|---|
| CloudStack | Yes | Volume snapshots; storage billed as configured |
| Proxmox VE | Yes | Up to **5 per VM**; create, list, restore and delete |

The menu entry appears only when the snapshot feature is on and the customer has a VM whose source supports it.

## Use it

1. Open **Snapshots**, click **Create**, pick the VM and give a name.
2. Wait until the status is *ready*.
3. To go back, choose **Restore** on the snapshot and confirm — the VM returns to that state (and is restarted when needed).
4. Delete snapshots you no longer need.


::: warning
Restoring discards everything written after the snapshot. Protected VMs cannot be restored or destroyed from the portal.
:::