---
title: Customer portal overview
description: A tour of the customer portal: dashboard, menu, wallet, virtual machines, account settings, language and currency.
url: https://nexcmp.com/docs/portal/overview/
applies_to: NexCMP 1.6.1
updated: 2026-11-02
---

# Customer portal overview

> **Where in the portal:** `https://<your-domain>/` — customers sign in at `/login`. Administrators use `/admin`; the same login opens both when the account is an administrator.

The portal is what your customers use every day. It is branded with your name, logo and colours ([Branding](https://nexcmp.com/docs/customers/branding/)) and shows only the services you have turned on ([Modules](https://nexcmp.com/docs/infrastructure/modules/)).

## The dashboard

After sign-in the **Dashboard** shows:

| Block | Meaning |
|---|---|
| Wallet balance | Current credit and an estimate of how many days it lasts at the present burn rate |
| Spent this month | Charges so far and a forecast for month end |
| Virtual machines | Each VM with status, IP, CPU and RAM, and quick actions (Console, Restart) |
| Bandwidth | Inbound/outbound traffic for 1 h, 6 h, 24 h, 7 d, 30 d |
| Recent activity | Latest events on the account |
| Quick start | A checklist: create a VM, add an SSH key, top up, enable auto top-up, verify e-mail |

![The customer dashboard with wallet balance, spend forecast, a running virtual machine and the quick-start checklist](https://nexcmp.com/docs/images/portal/overview-01-dashboard.webp)

## Navigation

The menu groups services by type. A service you disabled (or whose source is not connected) does not appear.

| Area | Page |
|---|---|
| Instances | [Virtual machines](https://nexcmp.com/docs/portal/virtual-machines/) and their detail pages |
| Deploy | [Ordering](https://nexcmp.com/docs/portal/ordering/) — create a resource |
| Storage | Snapshots, backups and volumes when enabled — [Snapshots](https://nexcmp.com/docs/portal/snapshots/) |
| Billing | [Wallet and top-ups](https://nexcmp.com/docs/portal/sign-up-and-wallet/), invoices, orders, quotas |
| Account | Profile, sign-in and security, preferences, auto top-up |
| Support | Chat widget and tickets — [Support](https://nexcmp.com/docs/portal/support/) |
| API docs | `/apidoc` — [API](https://nexcmp.com/docs/developers/api/) |

## Account

**Account** has four tabs: **Profile** (name, e-mail, customer ID, delete-account request), **Sign-in & security** (password, passkeys, linked Google/GitHub), **Preferences** (language, display currency) and **Auto top-up** ([Auto top-up](https://nexcmp.com/docs/billing/auto-top-up/)).

A customer cannot delete the account directly: they press **Request account deletion**; after all virtual machines are deleted, an operator reviews the request (Customers › Deletion requests) and the customer can withdraw it while pending.

## Language and currency

The portal is available in 16 languages and shows prices in a display currency chosen by language; see [Currency and exchange rates](https://nexcmp.com/docs/catalog/currency-and-exchange-rates/). Customers can switch both in **Preferences**.

## Customer quotas

**Billing › Quotas** shows how much of each resource (CPU, memory, storage, IP, VM) the customer may use, based on what they have paid — see [Quotas](https://nexcmp.com/docs/billing/quotas/).