---
title: Customer portal
description: What your customers see: sign-up, wallet, ordering, virtual machines, console, snapshots and support.
url: https://nexcmp.com/docs/portal/
---

# Customer portal

What your customers see: sign-up, wallet, ordering, virtual machines, console, snapshots and support.

- [Customer portal overview](https://nexcmp.com/docs/portal/overview/) — A tour of the customer portal: dashboard, menu, wallet, virtual machines, account settings, language and currency.
- [Sign-up, wallet and top-up](https://nexcmp.com/docs/portal/sign-up-and-wallet/) — How customers register, verify their e-mail, add credit to the wallet, redeem codes, and read their billing history.
- [Ordering a service](https://nexcmp.com/docs/portal/ordering/) — The order page step by step: service, location, plan, billing cycle, operating system, hostname and quantity, then pay from the wallet.
- [Virtual machines](https://nexcmp.com/docs/portal/virtual-machines/) — Managing a virtual machine from the portal: overview, power actions, password reset, reinstall, monitoring, network, configuration and activity.
- [Console](https://nexcmp.com/docs/portal/console/) — Open a VM console in the browser (VNC), and optionally a web SSH terminal; what each needs from your infrastructure.
- [Snapshots and backups](https://nexcmp.com/docs/portal/snapshots/) — Take, restore and delete VM snapshots from the portal, schedule them, and what each source supports.
- [Support for customers](https://nexcmp.com/docs/portal/support/) — How customers get help: the chat bubble with AI answers, Telegram and Zalo shortcuts, and tickets.